Shipping policy
Shipping Policy
Welcome to HomeNest. We are committed to delivering your orders safely and on time across India. Please read our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after successful order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- You will receive an order confirmation and shipping update via email or SMS.
Shipping Time
Estimated delivery times:
- Metro Cities: 3–5 Business Days
- Other Cities & Towns: 5–7 Business Days
- Remote Locations: 7–10 Business Days
Delivery times may vary due to weather conditions, courier delays, or public holidays.
Shipping Charges
- Free Shipping on eligible products.
- Any shipping charges (if applicable) will be displayed during checkout before payment.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) on most serviceable locations across India.
Additional verification may be required for some COD orders.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can also track your order from our Track Order page.
Delivery Attempts
Our courier partners will make multiple delivery attempts.
If the customer is unavailable or refuses delivery, the order may be returned to us.
Delayed Deliveries
Sometimes deliveries may be delayed due to:
- Weather conditions
- Public holidays
- Courier issues
- High order volume
- Natural disasters
We appreciate your patience in such situations.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Email: ahirwarchandu873@gmail.com
Phone: +91 6232649432
Please include:
- Order Number
- Product Images
- Package Images
Incorrect Address
Customers are responsible for providing the correct shipping address.
HomeNest is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
Contact Us
If you have any questions regarding shipping, please contact us.
Email: ahirwarchandu873@gmail.com
Phone: +91 6232649432
Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM